lost a pair of shoes

CLAIM TITLE: lost a pair of shoes
DATE LOST: November 14, 2020
ITEM BRAND/MODEL: stuts witzmen
ITEM COLOR: Gold
AIRLINE NAME: american air
DEPARTURE AIRPORT: phoenix
ARRIVAL AIRPORT: jfk
FLIGHT NUMBER: 2738
WHERE WAS ITEM LOST?: i had a new pair of shoes in a box in a shopping bag, i was standing by the carousel next thing i know it was gone. i put a claim to my american express card they need a report from the airport.
CONNECTING FLIGHT: 21d
SEAT NUMBER: 21d
ARRIVAL AIRPORT: Passenger Pick up area
DEPARTURE AIRPORT: Departure Gate
PROPERTY DESCRIPTION:

white shopping bag, inside a box of shoes

IMAGE OF LOST ITEM: