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FLESLAND INTERNATIONAL

Reporting Lost Property

Please provide careful detail when submitting your claim for the Service Agents to process your lost property report. Note: It can take 24-hours for property to process through to the airport lost & found departments. Your Service Agent will remain in contact with you through email for the duration of your case.


File Lost Property Report

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InstaFile is an independent airline lost and found service offering Service Agent assistance not affiliated with any airport, airline, or any other government entity. Information provided in this claim may be used to file with third-party resources as required by the airport or airline when filing your lost property report.

WHAT HAPPENS WHEN I FILE A LOST PROPERTY REPORT?


  1. A case is opened based on the details you provide regarding your lost property.
  2. Your property is filed with our Global Airport Lost & Found Database.
  3. An assigned InstaFile Service Agent will act on your behalf to connect with the required Authorities and follow airport and airline processing procedures.
  4. The airport/airline is provided with your information to contact you directly with updates of found property.

Airport and Airline Lost and Found procedures differ between companies. If you have left behind belongings during the security screening process, a visit to the bathroom, food court, or while waiting for your flight, it is important to take action as soon as possible. The sooner that you start the search process for your lost item or luggage, the better the chances for property recovery.

For any items left at a TSA security check point, please contact the TSA at 866-289-9673 or visit tsa.gov

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INSTAFILE ON THE GO

Losing personal property while traveling is stressful enough. Trying to follow the often frustrating procedures of recovering property lost on an airline or at an airport can make the whole experience that much worse. InstaFile Lost Property Reporting offers on-the-go Service Agent assistance in the reporting and recovery of your personal and unchecked property from your phone, tablet, or laptop.

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