HOW IT WORKS

Lost & Found Recovery Processes

Every traveler worldwide has a unique story to tell. The same is said for how airports and airlines across the globe operate, especially their lost and found processes. InstaFile Lost Property Reporting offers airport lost and found service assistance in the recovery of your lost property.

Time is of the essence. Did you know the valuable items that not recovered by owners are auctioned off for profit by the airport? Or that lesser financially valued items are otherwise disposed of after a period of time? The time frame that items are stored varies a great deal ranging from one week to one year, with average being somewhere between 30 days to 90 days. Our goal is to prevent this from happening to your property, whether it is of sentimental value or financial value, we want it to to get it back to you before your property is no longer able to be recovered.

We’ll dedicate our service agents along with our growing network of public and private resources to process your lost property report. In addition we stay connected with the correct authorities regarding your claim. You can focus on your travels and avoid the hassle of tracking down the starting point of where and how to report your lost item. We understand how frustrating it can be, which is why our service helps cut to the chase.

Lost & Found Departments, especially in high-traffic airports, are often overwhelmed and can take a few days to process the inventory. Our team of Service Agents will work with the authorities’ processes on your behalf and keep you updated via email regarding the progress of your case.

Don’t be fooled by other “online lost and found databases” that charge an extensive listing fee simply to post your items on their database without anyone assigned to report and search for your property.

The InstaFile team of Service Agents are real people acting on your behalf, utilizing our growing resources following individual airport and airline processing procedures. For a small fee, InstaFile Reporting provides you with a dedicated Service Agent as an additional resource to increase your chances of recovering your lost property.

FREQUENTLY ASKED QUESTIONS

How does InstaFile find my lost valuables?


Reporting your lost property with our Service Agents is a time-saving step to recovering your valuables lost at the airport.  Once you report your lost property online with InstaFile, our Service Agents follow the required airline and airport reporting procedures using both public and private resources for reporting and following up on your lost items. This can also include using the information you provide to file a report with an additional third-party service the airline or airport has contracted with.

The correct authorities are provided with the detailed information of your trip and property, and instructed to contact you directly with updates regarding the claim. During the active period, our agents participate in updating and following up with the involved airport/airlines, as well as the property owner. Even after an active case has been archived, we remain an additional point of contact for you should your property ever be reported in the future and will be so happy at any point to reach out and let you know your property has been found.

Why file online with InstaFile Lost Property Reporting?


Recovering property lost in travel is often a frustrating experience. Trying to connect with the right departments, following up with the right authorities, and knowing that you’ve truly exhausted all options to recover your personal property can become a very daunting task.

InstaFile Service Agents work with both public and private resources to connect with the correct authorities in search of your lost property. In addition to your claim being filed on the global lost and found database, a Service Agent is assigned to your case to use our resources specifically for the recovery of your item. For the owner, it is a huge relief to know there is an agent who remains dedicated to locating your lost property while you return to your focus to your work or vacation travels.

InstaFile Service Agents have a very good relationship with lost and found departments all over the world, improving recovery rates more and more each day.

How much does your service cost?


Online Reporting for Only $29.99

InstaFile is an online lost property reporting service that provides live assistance from an assigned Service Agent who will use public and private resources to take the necessary steps to report, update and complete follow ups as warranted for locating  your lost property  along with the appropriate authorities for a $29.99 fee.
($22.00 Service Agent Processing Fee + $7.99 Non-Refundable Global Database Listing Fee.)

What is the refund policy?


InstaFile strives for your satisfaction with the lost and found assistance we provide worldwide. Refund requests must be made to within 24 hours of submitting your claim. Please CLICK HERE for full details.

How many airlines and airports does the InstaFile Lost Property cover?


The InstaFile Lost Property reports unchecked property left at most airlines or airports worldwide. People across the globe report their property online as an added resource to improve chances of recovery.

InstaFile Lost Property Reporting Services submit to most of the major worldwide airlines, including: Southwest Airlines, United Airlines, American Airlines, China, Southern, Air France, China Eastern, Lufthansa, US Airways, EasyJet, Air China, Nippon, Continental, Turkish Airlines, Cathay Pacific, AirTran, JetBlue, SkyWest , British Airways, Air Canada, Alitalia, Korean Air, and Qantas, and hundreds more.

Worldwide, InstaFile submits to thousands of major airports including, but not limited to: Hartsfield–Jackson, Beijing Capital, Dubai, O’Hare, Tokyo Haneda, London Heathrow, Los Angeles, Hong Kong, Charles de Gaulle, Dallas/Fort Worth, Istanbul Atatürk, Germany Frankfurt, Pudong, John F. Kennedy, Singapore Changi, Guangzhou Baiyun, Soekarno-Hatta, Denver, Suvarnabhumi, San Francisco, Seoul Incheon, Kuala Lumpur, Madrid Barajas, Indira Gandhi, McCarran, Charlotte Douglas, Miami, Phoenix Sky Harbor, George Bush Intercontinental, Seattle-Tacoma, Chengdu Shuangliu, Toronto Pearson, Munich, Chhatrapati Shivaji, Fiumicino, London Gatwick, Kingsford-Smith, Shenzhen Bao’an, Barcelona–El Prat, Guarulhos, Hongqiao, Orlando, Taoyuan, Benito Juárez, Kunming Changshui, Newark Liberty, Narita, Ninoy Aquino, and Minneapolis/St Paul

How will I get my item back when it is found?


Depending on where your property was located, most locations have shipping or pick up options available. Once your property is found, the holding location will make arrangements with the owner based on the owners preference. In some cases, a traveler will opt to pick-up the property on their return trip. Meanwhile, other situations will include shipping, at which point cost responsibility is determined between the property owner and the airline/airport where the property was recovered.

My property has been found, now what?


This news is what it is all about! You are one of the thousands we have helped in getting their property back. We will be happy to help you understand the process based on the individual situation. In most cases the airline/airport will notify you directly of your options and their process, but if you still have questions, just email us and we will be happy to assist you in understanding how to bring your property home.

Is InstaFile.com affiliated with or sponsored by an airport, airline, or governmental entity?


No, InstaFile.com is an independent online reporting service not affiliated with or sponsored by any airport, airline or governmental entity.