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Airport Lost and Found Assistance

If you lost unchecked property on a flight or at the airport, instaFile Service Agents make every effort available to us to return it to you as fast as possible. This is a convenience service to assist travelers by reporting and pursuing all available avenues to relocate the lost property on their behalf. Call or complete the form to get started.

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For any items left at a TSA security check point, please contact the TSA at 866-289-9673 or visit

instaFile is an independent airline lost and found service offering Service Agent assistance not affiliated with any airport, airline, or any other government entity. Information provided in this claim may be used to file with third-party resources as required by the airport or airline when filing your lost property report.


Reporting Lost Property to Airport Lost & Found

InstaFile Airport Lost and Found Service Agents process your claim to the designated authorities to investigate your lost personal property. After you have completed your online report submission, a Service Agent is assigned your case to begin the report and search processes. A Service Agent will act as the liaison for your lost property, freeing you to focus on traveling safely. Our goal is to have you reunited with your property and improve your travel experiences.

What happens when I report a lost property claim?

  1. A case is opened based on the details you provide regarding your lost property.
  2. An assigned instaFile Service Agent will act on your behalf to connect with the required Authorities and follow airport and airline processing procedures.
  3. The airport/airline is provided with your information to contact you directly with updates of found property.


instaFILE Reporting

InstaFile Reporting is an independent airport and airline lost and found service providing lost property claim assistance to travelers parted from their valuables. Why not just file the lost property claim yourself? You most certainly can, and most travelers still do. We understand that not everyone needs our assistance or the live help of a Service Agent.

But for the individuals in the midst of travel without the time or ability to track down their belongings, we provide experienced assistance so they can return to their daily priorities. And for those who have lost something so valuable they need assurance their claim is being processed and followed by someone who knows the systems and any additional avenues available to try, we provide convenience and sense of security in the recovery of their belongings.

What about the other online lost property websites? Yes, there are others out there charging a fee for just listing your item on their website database without actually filing anything with the airlines or airports. Be aware of these websites and what services they promise for the fees they charge.

instaFile processes every individual claim submitted through our system with the assistance of a live Service Agent located in the midwest, United States. Currently we offer Live Service Agent assistance from Mon-Fri 8am – 7pm, Sat & Sun 10am – 5pm CST. We are working hard and fast to extend our operating hours to serve every hour worldwide. If you have any questions, please call 1-763-292-5463.

Thank you for considering instaFile Reporting for your Airport Lost and Found Service.


PHONE. 1-763-292-5463
HOURS. Mon-Fri 8am – 5pm  |  Sat-Sun 10am – 5pm

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InstaFile Lost Property Reporting is an independent company not affiliated with any airport, airline, or any other government entity.   |  118 E. Main St, Mpls, MN 55303 

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