Submit your claim to report property you’ve lost at the airport or on your flight.

Filing your lost property report online assists in identifying property as it comes in. Provide careful detail description of the item and the time/location it was last seen. A Service Agent will be assigned to process your case with the airport or airline. There is a $39.99 charge for us to process your claim request. Once your report has been filed, a Service Agent will be with you shortly.

Note: It can take lost property up to 24-hours to reach the airport lost and found department.

InstaFile Report Form

Contact Information

Trip Information

Please carefully complete this section to provide as much accurate detail to our Agents to identify your lost property

Lost Property Details

Examples Include: Departure Airport, Arrival Airport, Connecting Flight, Airline
Please include AM/PM.
Please include Airline, Flight Number, Seat Number

Unfortunately, we are not able to process claims regarding to lost, checked luggage. For further assistance, please contact the airline directly.

Maximum file size: 1.54MB


Please Note: Our primary method of contact will be via email. Please be sure to check your email (including spam folder) for our updates.

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